Terms & Conditions
1. Introduction
These Terms and Conditions constitute a legally binding agreement between you (the Client) and eltharionavo (the Service Provider), governing the use of our accounting, tax advisory, and payroll services.
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
2. Services
eltharionavo provides the following services:
- Accounting and bookkeeping services
- Tax advisory and compliance services
- Payroll processing and management
- Financial consulting services
The specific scope of services will be determined by mutual agreement and may be outlined in a separate engagement letter.
3. Client Responsibilities
The Client agrees to:
- Provide accurate and complete information necessary for the provision of services
- Provide information in a timely manner to ensure compliance with deadlines
- Notify eltharionavo promptly of any changes in business circumstances that may affect the services
- Review and approve financial statements and tax returns before filing
- Pay all fees and charges as agreed
- Comply with all applicable laws and regulations
4. Fees and Payment
The following terms apply to fees and payment:
- Fees will be charged based on the agreed-upon rate for the services provided
- Payment terms are 14 days from the date of invoice unless otherwise specified
- Late payments may be subject to interest charges of 1.5% per month
- eltharionavo reserves the right to suspend services if payment is not received on time
- Additional services not included in the initial agreement will be charged separately
5. Confidentiality
eltharionavo agrees to:
- Maintain the confidentiality of all Client information
- Not disclose Client information to third parties without consent, except as required by law
- Implement reasonable security measures to protect Client information
- Ensure staff and contractors adhere to confidentiality requirements
This confidentiality obligation survives the termination of our service agreement.
6. Limitation of Liability
eltharionavo's liability is limited as follows:
- Our maximum liability shall not exceed the fees paid for the specific service in question
- We are not liable for indirect, incidental, special, or consequential damages
- We are not responsible for errors resulting from incomplete or inaccurate information provided by the Client
- We do not guarantee specific outcomes in tax or financial matters
7. Termination
The service agreement may be terminated:
- By either party with 30 days' written notice
- By eltharionavo immediately if the Client breaches these Terms and Conditions
- By eltharionavo if a conflict of interest arises that cannot be resolved
Upon termination, the Client remains responsible for payment of services rendered prior to termination.
8. Intellectual Property
All intellectual property rights in reports, documents, and materials created by eltharionavo remain the property of eltharionavo. The Client is granted a non-exclusive license to use these materials for their internal business purposes only.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Malaysia.
10. Amendments
eltharionavo reserves the right to amend these Terms and Conditions at any time. Amendments will be effective upon notification to the Client. Continued use of our services after notification constitutes acceptance of the amended Terms and Conditions.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- By email: info@eltharionavo.com
- By phone: +60 847-391-264
- By mail: 7C Jalan Putra 5, Bandar Baru Bangi, Selangor, Malaysia